Quick Overview
Smart working capital strategies that can help you bridge the gap and cover operating expenses while waiting on client payments include accelerating cash inflows, delaying cash outflows, improving inventory management, and leveraging short-term financing solutions.
Nearly two in five small business owners say a single late payment makes it hard to cover payroll or bills, QuickBooks surveys show. Further, if you have unpaid invoices, the odds you’ll send your own payments late are two times greater than if your receivables were on track. This can impact everything from whether you can order supplies to vendor relationships and the experience your customers receive. But by applying a few smart working capital strategies, you can minimize late payments and ensure your operations stay smooth.
A strong working capital strategy enables you to manage short-term assets and liabilities to maintain liquidity, support daily operations, and optimize cash flow. A comprehensive approach typically involves addressing four key areas: cash inflows, cash outflows, inventory management, and short-term financing. We’ll take a deeper look at these areas and ways you can positively influence them below.
1. Accelerate Cash Inflows (Accounts Receivable)
A typical business with unpaid invoices is owed over $17,000, per QuickBooks. And roughly three in five have invoices that are overdue by 30 or more days. Because of this, applying strategies for faster customer payments and collecting more fully is a surefire way to improve working capital for most businesses.
Invoice Promptly and Accurately
Send each invoice as soon as you meet the billing requirements in the contract rather than waiting for a weekly or monthly billing run. Confirm the customer’s purchase order number, billing contact, rates, payment instructions, and required support before submission. An invoice missing an approved time sheet, signed delivery receipt, or other required document may be rejected and sent through the approval process again.
Review Payment Terms Before Extending Credit
Payment terms should reflect the customer’s creditworthiness, your operating cycle, and the bargaining power involved. If you pay employees weekly but give customers 60 days to pay, your business must finance that gap. Consider deposits, shorter terms, or lower credit limits for new and higher-risk customers.
Collect Deposits and Bill in Stages
Use deposits to offset materials, labor, and other costs you must commit before completing an order. For longer projects, bill at specific milestones instead of carrying the full cost until final delivery. Base each milestone on an objective event, such as delivery, customer approval, or completion of a project phase, so there’s no room for disagreement about when the invoice is due.
Complete Payment Setup Before the First Invoice
Ask new customers how invoices must be submitted, who approves them, and which payment methods they use. Complete vendor registration, tax documentation, banking verification, and portal setup during onboarding. Offer electronic payment options and confirm the customer’s approval process, as approval often takes longer than the transfer itself.
Track Receivables and Follow Up Consistently
Review your accounts receivable aging report each week to identify large balances, disputed invoices, and customers whose payment patterns are deteriorating. Track days sales outstanding as well, since it shows whether collection performance is improving across the business. Confirm receipt after invoicing, send reminders before due dates, and contact customers promptly when payment is missed. Automation can handle routine notices, while direct outreach is usually more effective for high-value accounts and unresolved disputes.
Leverage Invoice Factoring
Invoice factoring lets you collect payment on your business-to-business (B2B) receivables fast without relying on customers to change their payment behaviors. The factoring process is novel because you’re essentially selling your invoices to a third party called a factoring company or factor. The factor advances you most of the invoice’s value right away and then collects from your customer based on the payment terms you’ve set with them. You receive the remaining sum minus a small factoring fee afterward.
With invoice factoring solutions, there’s no debt to pay back because your customer clears the balance when their invoice is paid. However, there are a few caveats. First, you’ll need to sign up for invoice factoring services in advance, as approval is largely contingent on the payment history of the clients paying the invoices. Approval is fast and easy, so you can sign up and receive your first advance within a day or two, but you’ll want the assurance your invoices qualify before you rely on it. Secondly, factoring only works on newly generated invoices. If payment is already due or the invoice is overdue, you won’t be able to factor that invoice.
2. Delay Cash Outflows (Accounts Payable)
When your suppliers invoice you after goods or services are delivered, you’re receiving short-term operating credit, but you lose that benefit when you pay invoices early. The opposite extreme can lead to late fees, tighter terms, service interruptions, and damaged vendor relationships. A sound accounts payable strategy keeps cash available through the full agreed payment period and addresses potential shortfalls before invoices come due.
Use the Full Payment Window
Schedule payments according to their due dates instead of paying invoices as soon as they arrive. Enter bills promptly, confirm their terms, and set payments for the last date that provides enough processing time. You’ll preserve cash longer while protecting your payment history. Early payment may still make sense when it secures a discount, maintains access to limited supplies, or supports an especially important vendor relationship.
Consider Your Operating Cycle in Payment Terms Negotiation
A strong payment history, consistent order volume, and consolidated purchasing can help you negotiate longer payment terms. Ask suppliers for terms that are better aligned with when you collect from customers. For instance, if customers pay you in 45 days but suppliers require payment in 15, you must fund 30 days of operating costs. Extending terms from 30 to 45 days on $100,000 in monthly purchases could free up roughly $50,000 for operations.
Structure Large Expenses Over Time
Negotiate installment payments for equipment, annual contracts, implementation projects, and other large purchases that would otherwise require a substantial one-time payment. Match installments to delivery dates, project milestones, or the periods in which you’ll use the product or service. Review any financing charges or price increases before agreeing, as the cost of preserving cash may outweigh the working capital benefit.
Evaluate Early Payment Discounts
Compare the value of each discount offered with the benefit of retaining the cash. For instance, a two percent discount for paying in ten days instead of 30 represents an annualized return of roughly 37 percent, so taking it may make sense when funds are readily available. However, if paying early would create an operating shortfall, preserving the cash may be more important. Evaluate the decision against your margins, borrowing costs, and upcoming obligations.
Prepare for Payment Shortfalls Early
Use an accounts payable aging report and short-term cash flow forecast to identify bills that may be difficult to cover. If you need more time, contact the supplier before the due date to request an extension, an installment plan, or a temporary change in terms. Vendors are generally more receptive when you communicate early, propose a specific arrangement, and have a history of honoring your commitments.
3. Improve Inventory Management
Inventory consumes cash when you buy it and continues generating costs through storage, insurance, handling, shrinkage, and obsolescence until it’s sold or used. In fact, carrying costs often equal 20 to 30 percent of total inventory value, per NetSuite. Better inventory management matches stock investment to demand while maintaining enough of a buffer to handle supplier delays and unexpected orders.
Build Forecasts Around Demand and Lead Times
Forecast raw materials and finished goods individually, as companywide averages can hide major differences in demand. Use recent sales, confirmed orders, seasonal patterns, customer projections, promotions, and supplier lead times to estimate what you’ll need and when. Be sure to update forecasts as conditions change, and separate recurring demand from large one-time orders before using past sales to guide new purchases.
Set Reorder Points and Safety Stock by Item
Base each reorder point on expected usage during the supplier’s lead time, plus enough safety stock to cover likely variation. For instance, if you use 100 units per week, replenishment takes three weeks, and you keep 100 units as safety stock, your reorder point is 400 units. Carry larger buffers for critical items with unpredictable demand or unreliable suppliers and smaller buffers for stable items that can be replenished quickly.
Track Inventory Turnover and Age
Monitor how quickly inventory sells or moves into production, then review aging at the item, category, and location levels. A healthy companywide turnover rate can mask cash tied up in slow-moving products, while popular items carry the average. Set age thresholds that trigger review so purchasing adjustments, transfers, returns, or sales efforts begin before inventory loses substantial value.
Convert Excess Inventory Back into Cash
Cancel open orders for items you already have in excess, then identify the best exit strategy for the stock on hand. Options may include returning it to the supplier, transferring it to another location, bundling it with stronger sellers, discounting it, selling it through a secondary market, or repurposing components. Accepting a lower margin may yield a better financial result than continuing to incur carrying costs as inventory declines in value.
Negotiate More Flexible Supplier Arrangements
Ask suppliers about lower minimum order quantities, smaller and more frequent deliveries, scheduled releases against a larger purchase commitment, consignment inventory, or vendor-managed inventory. These arrangements can reduce the amount of cash committed before demand materializes. If the supplier charges more per unit, compare the increase with the financing, storage, handling, and obsolescence costs you’ll avoid.
4. Leverage Short-Term Financing or Other Operational Funding Methods
More than half of all businesses seeking financing do so to meet operating expenses, according to the latest Small Business Credit Survey. That’s not surprising, considering that cash flow gaps can persist even after you’ve tightened receivables, payables, and inventory, especially during rapid growth, seasonal swings, or large orders. Before choosing a product, calculate how much you need, how long you’ll need it, and which future cash inflow will cover repayment.
Business Lines of Credit
A business line of credit provides a revolving limit you can draw from, repay, and use again. Because interest generally applies only to the outstanding balance, it can be useful for recurring or unpredictable needs such as payroll gaps, repairs, and seasonal purchases. Review variable rates, annual fees, draw fees, renewal requirements, collateral, and personal guarantee requirements. Apply while your financials are strong, as approval may be harder once a cash flow problem develops.
Short-Term Business Loans
Short-term business loans provide a lump sum that you repay over a defined period. They’re best suited to one-time expenses with a clear financial return or repayment source, such as completing a contract, purchasing discounted materials, or covering a temporary seasonal gap. Payments to repay short-term financing may begin immediately and occur daily, weekly, or monthly, so model them against your projected cash flow. Compare the annual percentage rate, total repayment, origination fees, payment frequency, and prepayment terms.
Purchase Order Financing
Purchase order financing can help you buy finished goods needed to fulfill a confirmed customer order. The financing company typically pays your supplier directly, the supplier ships the goods, and your customer’s payment settles the transaction. This can support profitable orders that exceed your available purchasing cash, but your margin must cover the supplier cost and financing fees. It generally funds finished goods rather than payroll, raw materials, or manufacturing expenses.
Asset-Based Lending
Asset-based lending provides a loan or revolving credit line secured by assets such as accounts receivable, inventory, or equipment. Funding capacity is based on a borrowing base, so the amount available may increase or decrease as eligible asset values change. This can provide greater access to working capital for asset-rich businesses, although lenders may require appraisals, periodic reporting, audits, and financial covenants. Review the costs and compliance requirements alongside the risk attached to pledging business assets.
Invoice Factoring
We touched on invoice factoring earlier as a means to accelerate payment on your B2B receivables. It’s technically not financing, as no debt is created through the transaction. However, many businesses use it as an alternative to traditional financing because it can provide you with working capital on demand.
Invoice Financing
In addition to invoice factoring, there are also invoice financing options, also referred to as accounts receivable financing. Both rely on your accounts receivable. However, unlike factoring, invoice financing is a loan secured by them, which makes it a form of asset-based lending. In these cases, your lender advances a percentage of eligible invoice value, while you retain ownership of the invoices and responsibility for collecting payment. You’ll repay the advance with interest and fees, so you’ll need to compare advance rates, repayment terms, borrowing-base exclusions, and customer-notification requirements. It may suit businesses with strong receivables and established internal collection processes.
Additional Tips for Preventing and Managing Cash Flow Gaps
While the strategies covered above are actionable and useful when you’re experiencing or predicting a working capital shortfall, there are lots of things you can do to improve your financial health and minimize the strain when you have a little more working time.
Make Cash Flow a Cross-Functional Responsibility
Require sales, purchasing, and operations leaders to consider cash timing when they change customer terms, place nonroutine orders, or commit additional labor. Set approval thresholds for decisions that will materially increase working capital requirements, and assign one person to consolidate the information. This prevents individually reasonable decisions from creating an unmanageable cash burden together.
Create Sinking Funds for Irregular Expenses
Set aside money each month for predictable expenses that don’t occur monthly, such as quarterly taxes, annual insurance premiums, licenses, equipment maintenance, and software renewals. Dividing these costs across the periods that benefit from them prevents a known obligation from creating a sudden cash shortage when it comes due.
Review Contracts Before Automatic Renewals
Track renewal and cancellation dates for software, leases, maintenance agreements, professional services, and other recurring commitments. Review usage and value early enough to cancel, reduce, consolidate, or renegotiate each contract. Waiting until an automatic renewal processes may lock your business into another term and remove cash you had planned to use elsewhere.
Preserve Flexibility in Fixed Costs
Compare the savings from a long-term commitment with the cash flow flexibility you’ll give up. A shorter lease, scalable software plan, or temporary staffing arrangement may cost more per month but reduce your obligations during slower periods. Reserve longer commitments for expenses supported by stable, predictable demand.
Keep Financial Records Current
Maintain reconciled bank accounts, current financial statements, tax filings, and organized contracts throughout the year. Clean records make it easier to identify cost overruns and cash leaks, and they reduce delays if you need financing quickly. Lenders and funding providers may request additional documents, but current core records give you a stronger starting point.
Explore Tailored Working Capital Solutions with Viva Capital
At Viva Capital, we know one-size-fits-all working capital solutions don’t really fit anyone. That’s why we offer a variety of small business financing options and work with you to ensure you receive funding that fits your unique situation and needs. To learn more or get started, request a free rate quote.
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